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Responsible Gaming

As a responsible iGaming operator, we at Goldenbet casino believe gambling should be viewed as a form of entertainment and enjoyment. To help prevent gambling-related issues, please keep in mind that:

Gambling should not be treated as a means to generate income, but rather as an enjoyable pastime when you have discretionary funds and leisure time available.

As a committed responsible gambling provider, we strive to maintain a secure and pleasant online casino experience for all our players.

Protection of Minors

Under proper regulatory framework and internal policies, individuals under the age of 18 are prohibited from creating an account and/or participating in gaming activities at our casino.

We make every effort to prevent and safeguard the rights of underage individuals. Each user must take reasonable measures to prevent minors from accessing and/or playing at the casino:

  • Never leave individuals under 18 unsupervised near your computer or mobile device when logged into the casino
  • Do not permit persons under 18 to engage in any gambling activities
  • Do not disclose credit card or bank account information to individuals under 18
  • Avoid using the 'Save Password' feature when accessing the casino
  • Establish separate user profiles for each person who uses your computer
  • Install child-protection software such as Cyberpatrol, Net Nanny, or CYBERsitter to restrict access to gambling websites from minors

If you become aware of anyone under the age of 18 who has registered with us or is accessing the casino, please notify us immediately at [email protected]

Any individual under 18 discovered playing or participating in any capacity will be blocked immediately.

We are committed to protecting young people from potential harms associated with gambling, which is why registration at goldenbet.ie is strictly prohibited for those under 18. However, we recognize that minors may still attempt to access iGaming platforms. We strongly recommend that parents and guardians utilize computer filtering tools to prevent children from accessing gambling websites.

Examples of such tools include:

  • www.netnanny.com
  • www.cyberpatrol.com

Staff Training and Competence

We take responsibility for ensuring all our team members are properly trained to identify indicators of problem gambling and to implement appropriate measures to protect our members.

To support our players in gambling responsibly, we offer various tools and options:

  • Deposit and wagering limits
  • Temporary account suspension periods
  • Self-exclusion options
  • Round-the-clock Customer Support
  • Account management tools to help control your gambling activity
  • Direct access to responsible gambling support organizations

Temporary Account Suspension

If you feel you need a pause from gambling activities, please reach out to our Customer Support team and request a temporary account closure.

Self-Exclusion

You may choose to exclude yourself from gambling for an extended duration. Please contact our Customer Support team at any time through the official email to request self-exclusion for a period ranging from 6 months to 5 years.

Recognizing Problem Gambling

The following questions can help you determine whether you may be experiencing gambling-related difficulties:

  • Do family members frequently express concerns about your gaming involvement?
  • Do you find yourself thinking about gambling while engaged in other activities?
  • Do you consider gambling as a method to generate income?
  • Are your thoughts and aspirations focused on winning large prizes?
  • Do you find days without gaming uninteresting or unfulfilling?

Even one positive response to these questions suggests you should carefully examine your relationship with gambling.

If you require assistance with this matter, the following organizations are available to help address gambling concerns:

  • Gambling Anonymous
  • GamCare
  • Gambling Therapy

Contact Information

If you have any inquiries or require additional information, please contact us through:

Our support team is available to assist you 24 hours a day, 7 days a week.